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A person has filed a $ 5 million case against Apple. It is alleged that the company refused to recover the data from its stolen iPhone. The person says that there was important data in his iPhone, which …Read more
The person did the case for not having a data of stolen iPhone
Highlights
- Apple was filed at $ 5 million.
- The stolen iPhone’s data was unable to recover.
- Apple’s data recovery policies raised questions.
New Delhi. When your iPhone is stolen, not just a device goes, but your entire digital life goes away. This bad dream for Minnesota’s tech executive Michael Mathews came true when his iPhone was stolen in Arizona. This phone was not just a communication system; It had a personal and professional data of more than two terabytes, including family photos, important tax records and research related research. According to the report of the Washington Post, losing it was not just an injury to their privacy, but stopped their entire business.
The real problem was that Apple did not help recover his stolen data. Despite giving proof of being the owner of the phone, the company refused to reset the recovery keys, so that it could not reach its information. Instead, Mathews was left in the dark and was unable to get his important data back. In response, he filed a case against Apple, seeking a $ 5 million damages and a way to reach his files.
Apple gives this facility
Apple gives features like “Find My” for safety, so that lost or stolen phone can be locked. But if the thief has technical knowledge, then he can easily bypass these security measures. In some cases, thieves may change recovery email and reset passwords, leaving the real owners out of their account. If the user has not backuping his data on iCloud, the situation becomes even more serious. Apple will not return that lost data citing privacy reasons.
Mathews is not alone in his problem. Many more iPhone users have faced similar challenges and the lawsuit can throw light on the management of Apple’s stolen device data. If this matter gains momentum, Apple may have to think again on how to help its customers. Especially in cases of theft. Hopefully, they will give a way to get lost data without legal hassles. Till then, iPhone users should also think on ways to backup their data.
It’s frustrating how Apple refuses to help customers recover their stolen data even with proof of ownership. This case highlights a major flaw in Apple’s customer support and security policies when it comes to theft. Many iPhone users have faced similar issues, showing this isn’t an isolated incident. Hopefully, this lawsuit forces Apple to change its approach. Why does Apple make it so difficult for legitimate owners to regain access to their own data?