Last updated:
Now it has become very easy to get back the money of the entire ticket if the train is late or not working. Know how you can easily get refund through IRCTC website?
How to Get Refund for Ticket: There is a great news for railway passengers. IRCTC, a ticket booking website of Indian Railways, has launched a new facility. Now if your train is late or AC coach does not get cold, then you can get back the money of the entire ticket. This decision has been taken to reduce the problems of passengers.
Many times people get upset due to the delay of the train or the AC malfunction, but now IRCTC has taken this step to help them. Let us know how this facility works, what are the conditions and how the refund is found.
What is this new facility? This new policy of IRCTC is to provide relief to the passengers. Suppose you are traveling from Delhi to Mumbai and the train is late for 5 hours, or there is no cool in the AC coach. Earlier you used to get only partial refund, but now if such problems occur, then the money of the entire ticket will be returned. This facility is especially beneficial for those who travel long distances and understand the price of time.
Conditions to get refund: If the train delays more than 3 hours. The AC coach does not cool more than 2 hours. You have to file a complaint on the IRCTC website. It is necessary to apply for refund within 24 hours.
Process to apply for refund: It is very easy to get refund, for this you have to go to the IRCTC website (www.irctc.co.in). Login with your username and password.
Now go to the refund section: Search “Refund” or “Complaint” option on the homepage and click on it. Enter your ticket PNR number, travel date, and problem (train late or AC bad). After filling all the information, press the submit button. Your money will return to your bank account within 7 to 10 days.
